Frequently Asked Questions About CarpetRides

While Oriental carpet car floor mats are a unique concept for many drivers, we know you may have questions. Below are the most common questions about our custom fit carpet car floor mats, materials, sizing, and care.

If you don’t see your question here, we’re always happy to help.

📞 Call: 1-800-648-6679
📧 Email: CustomerSupport@carpetrides.com

❓ Top 12 Frequently Asked Questions

1. Are CarpetRides rugs handmade?

Yes. All CarpetRides rugs are 100% handmade and vegetable dyed. They are crafted using either pure wool or wool & silk blends.

2. Are your rugs custom fit to my specific car?

Our rugs are not individually shaped for each car model, but they are designed in a universal size (approx. 18" x 24") that fits most vehicles very well. We rarely if ever, receive returns for fit.

3. Do you offer back seat or trunk rugs?

✔ Yes — we offer matching rear seat rugs for a complete 4-piece set
✔ Trunk rugs are available via special order

4. Are rugs sold in pairs or individually?

All rugs are sold as:
✔ Pairs (2 rugs) for front seats
✔ Full sets (4 rugs) for front & rear

We do not sell single rugs.

5. Can rugs be exchanged if given as a gift?

Yes. Rugs can be exchanged if:
✔ They are unused
✔ Returned within 30 days

We recommend contacting us for assistance with exchanges.

6. Do CarpetRides rugs include tassels or fringe?

Yes. Most designs include tassels or fringe. Length and style may vary — see product images for details.

7. How do I clean my CarpetRides rugs?

CarpetRides rugs are made from natural wool, which helps repel liquids.

✔ Blot spills immediately
✔ Shake out dirt or debris
✔ Air dry (do not use heat)
✔ Vacuum once dry

Important:
Always dry rugs completely before placing them back in your vehicle.

8. Can I place rugs on top of plastic floor mats?

No. CarpetRides rugs should only be placed directly on your car’s carpet — never on top of plastic or vinyl mats.

9. Do you ship outside the USA?

Yes. International shipping options are available at checkout.

10. Can I request more photos before buying?

Yes. We’re happy to provide additional images via a secure file-sharing link.

11. Are all rugs sold as pairs?

Yes. All standard listings are for pairs (2 rugs).
Full sets include 4 rugs (2 front + 2 rear).

12. What are the standard rug sizes?

Typical size:
✔ 18" W x 24" L x approx. 1" thickness

Due to the handmade nature, slight variations may occur.

🧵 Handmade Quality You Can Trust

✔ 100% handcrafted & imported
✔ Made by artisan weavers
✔ Durable, natural materials
✔ Unique — no two rugs are identical

🚀 Still Have Questions?

We’re here to help you choose the perfect custom fit carpet car floor mats.